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Versa 2 blank screen

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‎05-15-2022 05:13 - last edited on ‎10-19-2022 13:19 by Fitbit Moderator

‎05-15-2022 05:13 - last edited on ‎10-19-2022 13:19 by Fitbit Moderator

My Versa 2 scream is black and flashes on some with lines. I have   a IPhone 11. Tried rebooting several times. Still will not come back. Help please.

 

 

Moderator edit: updated subject for clarity. 

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‎05-15-2022 20:49 - last edited on ‎07-10-2024 10:18 by Fitbit Moderator

‎05-15-2022 20:49 - last edited on ‎07-10-2024 10:18 by Fitbit Moderator

Hi @CarolinalaL-5 - probably best to chat with Fitbit via the app.

Click profile photo, Help & support, Contact Customer support.

Author | ch, passion for improvement.

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‎10-19-2022 13:22 - last edited on ‎03-31-2024 10:15 by Fitbit Moderator

‎10-19-2022 13:22 - last edited on ‎03-31-2024 10:15 by Fitbit Moderator

Welcome to the Fitbit Community, @CarolinalaL-5. Thank you for letting us know that you have tried rebooting your Versa 2 to remove the lines. 

Could you please change your watch's clock face with the instructions of: How do I change the clock face on my Fitbit device?

Thanks for your advise @Guy_.

Andrea | Community Moderator, Fitbitp>

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Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂
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