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Versa 2 blank screen

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‎03-12-2023 05:22 - last edited on ‎03-12-2023 13:31 by Fitbit Moderator

‎03-12-2023 05:22 - last edited on ‎03-12-2023 13:31 by Fitbit Moderator

Versa 2 has no display. Was flashing at the back but now nothing. My phone is telling me to set it up. It does 'vibe' sometimes when I press side button.

 

 

Moderator Edit: Clarified subject

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‎03-12-2023 13:33 - edited ‎06-03-2023 11:45

‎03-12-2023 13:33 - edited ‎06-03-2023 11:45

Hi there, @BelindaFit. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 2.

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

Maria | Community Moderator, Fitbit


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‎03-13-2023 10:08

In response to MarreFitbit

‎03-13-2023 10:08

They have referred me to more support so I'm waiting for an email. Screen still blank.Sent from my Galaxy
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