Versa 2 blank screen

[nicamo07]

All of a sudden my versa screen won’t display anything but still vibrates and alerts me to alarms. 

Moderator Edit: Clarified subject

[Guy_]

Hi @nicamo07  it may be a clock face fault.

First double tap the screen and swipe in any direction.

If you get no display then try a restart by holding the button for 10 seconds till it vibrates, and hopefully the logo appears.

If you get a display try changing the clock face in the Gallery tile, as it may have a problem. You can then also reinstall the clock face you were using, if display works.

If it doesn't the watch is probably faulty and needs replacing, if under warranty it is free.

You can always chat via the Fitbit App, click profile photo, Help & support, Contact Customer support.

[MarreFitbit · Accepted solution]

Hi there, @nicamo07. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Versa 2.

As @Guy_ has suggested, please restart your Versa 2 as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face.