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Versa 2 blank screen

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‎09-05-2023 10:44 - last edited on ‎09-07-2023 06:53 by Fitbit Moderator

‎09-05-2023 10:44 - last edited on ‎09-07-2023 06:53 by Fitbit Moderator

Versa 2 display went black today. When I touch the screen it still gives feedback/vibrates. I tried the reboot by holding down the power button and nothing. Anything I can do besides replacing the unit.

Moderator Edit: Clarified subject

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‎09-05-2023 10:47

‎09-05-2023 10:47

This exact thing is happening to me right now as well!! I only got it yesterday evening and now it's doing the same as yours.

 

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‎09-07-2023 06:57

In response to Ellislily258

‎09-07-2023 06:57

Hello there, @Droman86 @Ellislily258. Welcome to the Fitbit Community Forums. Thanks for trying to troubleshoot the issue with your Fitbit devices before posting here. 

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

Maria | Community Moderator, Fitbit


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