11-01-2024
02:10
- last edited on
11-01-2024
07:53
by
MarreFitbit
11-01-2024
02:10
- last edited on
11-01-2024
07:53
by
MarreFitbit
Hi
My Versa2 screen is permanently blank, although full battery and syncs ok with Fitbit App.
Can it be fixed?
Moderator Edit: Clarified subject
11-01-2024 04:58
11-01-2024 04:58
This exact thing happened to me … how do we fix this ?
11-01-2024 07:55
11-01-2024 07:55
Hi there, @pastellix @JeanBean76. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention. I'm sorry to hear that the screen of your Fitbit devices are still blank. I will do my best to help you with this!
If you haven't done so yet, please try the steps below:
If the above doesn't work, please restart your Fitbit device as suggested here How do I restart my Fitbit device? Note: Restarting the device doesn’t delete any data. If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face.
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11-01-2024 13:11
11-01-2024 13:11
Same problem for me. Blank screen. Attached device to charger thinking it would wake it up. Still blank.
Solution?