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Versa 2 counting too many steps

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‎03-25-2021 00:04

‎03-25-2021 00:04

My versa 2 has started randomly adding thousands of extra steps to my count at wierd times, once at 1am when I was dead asleep. Can I delete steps from certain times?

e.g. at the moment it says 76000 steps and 6000 calories, when I've maybe done around 8000 steps today.

Help!

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‎03-25-2021 09:43 - last edited on ‎12-17-2024 08:45 by Fitbit Moderator

‎03-25-2021 09:43 - last edited on ‎12-17-2024 08:45 by Fitbit Moderator

Hi @megan_stark, it's great to see you in our Fitbit Community. Since you mentioned that your Versa 2 is adding extra steps, please restart it as described in this help article. After this, check out this help page, which explains why your Fitbit device may track extra steps.

Regarding your question, please visit this article where you can find the steps to delete steps, floors in the app.

Keep me posted on the outcome.

JuanJo | Community Moderator

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