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Versa 2 doesn't register my activities

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So I have to say after 3 failed fitbit products I am over it. My first disappointment was with the fitbit Blaze. It lasted a littled more than 2 years, however when the newer model, Verses, came out the Blaze "suddenly" stopped working. I mean not screen display, only lines as the display screen. Contacting Fitbit left me with a 20% discount on a new product. So yes, I used the discount to purchase the Versa and I also received a Versa for a mother's day gift.  Guess what.... after 2 years both have broken. One won't turn on even after being charged for 24 hours. The other won't register steps, sleep or any activity. I guess I should be happy it displays the time and day.. Needless to say I truly loved fitbit, It was user friendly and accurate, It motivated me to be and do more activities than I would typically do, however my financial commitments will no longer allow me to support this company. Like Apple products I feel like Fitbit is only after capital gain as a priority  and has the consumer's best interest as a last priority,.

  

Moderator edit: updated subject for clarity

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Welcome to the Fitbit Community, @ShLyn.

 

I'm sorry to hear about the difficulties you experienced with your Fitbit devices. Thank you for the information provided.

 

Our team is constantly working to improve our products and services. Your feedback is highly appreciated.

 

The best way to get help for this problem is to chat with us online or give us a call. Please click here to get connected.

 

I'm pretty sure that Customer Support will do their best to provide a high level of support.

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