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Versa 2 firmware update issue

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‎12-14-2020 21:44 - last edited on ‎12-15-2020 05:06 by Fitbit Moderator

‎12-14-2020 21:44 - last edited on ‎12-15-2020 05:06 by Fitbit Moderator

Unable to update my Versa 2 via wifi or bluetooth so now have a £200 brick on my wrist!!!

 

Switched off bluetooth, restarted phone, uninstalled app and nothing works. Any advice greatly appreciated. TIA

 

 

Moderator edit: updated subject for clarity

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2 REPLIES 2

‎12-15-2020 05:06

‎12-15-2020 05:06

Hi @Scotslassxx, welcome to our Fitbit Community. I totally understand how you feel about the firmware update issue that your Versa 2 has experienced. By the way, thank you for trying to get this issue resolved before contacting our forums.

 

I was able to get in touch with our Support team and was told that they assisted you via chat. I'm glad to hear that a solution was provided.

 

As a side note, I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

 

Hope to see you in our Fitbit Community more often! 😀

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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‎12-15-2020 05:12

In response to JuanJoFitbit

‎12-15-2020 05:12

Hola, me pasa exactamente lo mismo. Nada funciona. Que hago ??

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