Versa 2 green screen, not responding

[BoLech]

My Versa 2 screen was working fine, then while I was checking the time, it changed to a dim green screen, and shortly after that, a bright green bar that was slowly expanding to fill the whole screen. It reminded me of the picture "rolling" on an old tube TV. I was able to get it to reboot with a long press of the button, and immediately performed a factory reset on the watch, which worked for a couple of days. I fully recharged it last night, and shortly after taking it off the charger it has done it again, but I can't even reboot it and the screen is black. 

[DavideFitbit]

Hi, welcome to the Fitbit Community forums, @BoLech.  

Thank you for sharing that you've been experiencing this inconvenience with your Versa 2 watch and that you already tried a few troubleshooting steps. 

In this case, since you already tried the restart procedure and you continue to have the same problem, I recommend that you get in touch with the Customer Support team for further assistance with this. The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected. 

It seems that you already had a case created with Support, but it was for a different problem. In this case, they will let you know how to proceed. 

Have a great day.