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Versa 2 is draining my phone's battery

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‎11-09-2020 05:03 - last edited on ‎11-09-2020 12:40 by Fitbit Moderator

‎11-09-2020 05:03 - last edited on ‎11-09-2020 12:40 by Fitbit Moderator

How do I change sync all day to Manual Sync?

Versa 2 drains cell battery quickly.....

 

 

Moderator Edit: Clarified subject

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‎11-09-2020 12:45 - edited ‎09-19-2023 05:36

‎11-09-2020 12:45 - edited ‎09-19-2023 05:36

Hi there @Cam2015, welcome to the Community Forums. I'm sorry to hear that your Versa 2 seems to be draining your phone's battery, I understand where your concern is coming from. I'll be glad to help you.

To improve your experience with notifications, syncing, and firmware updates, we removed the option to turn off all-day sync from the Fitbit app. When your phone is near your Fitbit device with Bluetooth turned on, it periodically syncs with the Fitbit app to update your stats and download available firmware updates.

If you're using an Android phone, please take a look at: What should I know about using the Fitbit app on my Android phone? 

If you choose not to run the Fitbit app in the background, you can still manually sync your Fitbit device by opening the Fitbit app. For more information, see How do Fitbit devices sync their data?

Note that all apps that run in the background affect your phone’s battery life.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎11-09-2020 12:45 - edited ‎09-19-2023 05:36

‎11-09-2020 12:45 - edited ‎09-19-2023 05:36

Hi there @Cam2015, welcome to the Community Forums. I'm sorry to hear that your Versa 2 seems to be draining your phone's battery, I understand where your concern is coming from. I'll be glad to help you.

To improve your experience with notifications, syncing, and firmware updates, we removed the option to turn off all-day sync from the Fitbit app. When your phone is near your Fitbit device with Bluetooth turned on, it periodically syncs with the Fitbit app to update your stats and download available firmware updates.

If you're using an Android phone, please take a look at: What should I know about using the Fitbit app on my Android phone? 

If you choose not to run the Fitbit app in the background, you can still manually sync your Fitbit device by opening the Fitbit app. For more information, see How do Fitbit devices sync their data?

Note that all apps that run in the background affect your phone’s battery life.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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