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Versa 2 is not getting notifications

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‎01-18-2021 10:59 - last edited on ‎01-19-2021 04:11 by Fitbit Moderator

‎01-18-2021 10:59 - last edited on ‎01-19-2021 04:11 by Fitbit Moderator

Hy I have a Redmi Note 8 and I can't receive notifications on my fit bit versa 2. I turned on notifications on the app, but it continues to say to me that if I want to receive notifications I have to turn off and than turn on my phone (I've already done that, nothing changed) . Any tips?

 

 

Moderator edit: updated subject for clarity

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‎01-19-2021 04:11

‎01-19-2021 04:11

Hi @Rachele01, welcome to our Fitbit Community. Regarding the notifications issue that your Versa 2 has experienced, I appreciate the time spent trying to get it resolved before contacting our forums.

 

I'd like you to try the troubleshooting steps that are listed in this help article. After this, monitor your watch during the next 24 hours and see if it receives notifications properly.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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