07-25-2023
04:30
- last edited on
07-25-2023
04:36
by
MarreFitbit
07-25-2023
04:30
- last edited on
07-25-2023
04:36
by
MarreFitbit
Versa 2 is overcounting my steps. It's counting two to three steps more than what I have walked. It's clearly an overshoot as I didn't have that problem with my fitbit earlier.
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Hi there, @Maitri1988. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Versa 2.
Keep in mind that Fitbit devices have a finely-tuned algorithm for step counting. The algorithm is designed to look for intensity and motion patterns that are most indicative of people walking and running. When working at a desk, cooking, or performing other activities with arm movements, a device on your wrist may add some steps. When you’re doing activities that involve arm movement—such as working or cooking—you often walk a few steps in-between stationary periods as well, so the device tries to give you credit for those steps. For most customers, the number of extra steps added by arm-based movement isn’t significant when compared to your overall stats. For more information, see: How does my Fitbit device calculate my daily activity?
Additionally, please confirm the following are correct in the Fitbit app:
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Hi there, @Maitri1988. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Versa 2.
Keep in mind that Fitbit devices have a finely-tuned algorithm for step counting. The algorithm is designed to look for intensity and motion patterns that are most indicative of people walking and running. When working at a desk, cooking, or performing other activities with arm movements, a device on your wrist may add some steps. When you’re doing activities that involve arm movement—such as working or cooking—you often walk a few steps in-between stationary periods as well, so the device tries to give you credit for those steps. For most customers, the number of extra steps added by arm-based movement isn’t significant when compared to your overall stats. For more information, see: How does my Fitbit device calculate my daily activity?
Additionally, please confirm the following are correct in the Fitbit app:
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer