07-25-2023
04:30
- last edited on
07-25-2023
04:36
by
MarreFitbit
07-25-2023
04:30
- last edited on
07-25-2023
04:36
by
MarreFitbit
Versa 2 is overcounting my steps. It's counting two to three steps more than what I have walked. It's clearly an overshoot as I didn't have that problem with my fitbit earlier.
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
07-25-2023 04:39
07-25-2023 04:39
Hi there, @Maitri1988. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Versa 2.
Keep in mind that Fitbit devices have a finely-tuned algorithm for step counting. The algorithm is designed to look for intensity and motion patterns that are most indicative of people walking and running. When working at a desk, cooking, or performing other activities with arm movements, a device on your wrist may add some steps. When you’re doing activities that involve arm movement—such as working or cooking—you often walk a few steps in-between stationary periods as well, so the device tries to give you credit for those steps. For most customers, the number of extra steps added by arm-based movement isn’t significant when compared to your overall stats. For more information, see: How does my Fitbit device calculate my daily activity?
Additionally, please confirm the following are correct in the Fitbit app:
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
07-25-2023 04:39
07-25-2023 04:39
Hi there, @Maitri1988. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Versa 2.
Keep in mind that Fitbit devices have a finely-tuned algorithm for step counting. The algorithm is designed to look for intensity and motion patterns that are most indicative of people walking and running. When working at a desk, cooking, or performing other activities with arm movements, a device on your wrist may add some steps. When you’re doing activities that involve arm movement—such as working or cooking—you often walk a few steps in-between stationary periods as well, so the device tries to give you credit for those steps. For most customers, the number of extra steps added by arm-based movement isn’t significant when compared to your overall stats. For more information, see: How does my Fitbit device calculate my daily activity?
Additionally, please confirm the following are correct in the Fitbit app:
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...