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Versa 2 keeps turning itself off

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‎04-18-2022 11:48 - last edited on ‎04-19-2022 08:19 by Fitbit Moderator

‎04-18-2022 11:48 - last edited on ‎04-19-2022 08:19 by Fitbit Moderator

All of a sudden my Versa 2 won't stay on. I've tired changing clock faces, letting the battery completely die, holding the button down till it turns off... Not sure what else to do. It turns on for 30 seconds to a minute then right back off, restarts and repeats. 

 

Moderator Edit: Clarified subject

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‎04-19-2022 08:20 - edited ‎12-31-2023 08:08

‎04-19-2022 08:20 - edited ‎12-31-2023 08:08

Hi there, @Chickencat. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out. I understand where your concern is coming from. 

Since you've exhausted all steps we could've provided here in the forums, note the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

We hope your issue is solved soon. 

Maria | Community Moderator, Fitbit


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