Versa 2 keeps vibrating and reststaring

[AmyS19]

My Versa 2 keeps vibrating, just a short burst, and when i look at the screen its blank or its restarting. When it has gone blank, its completely frozen and I just have to leave it, I cant even restart it. It also switches off during workouts, doesn't matter which activity I select it still happens, sometimes multiple times.

I've tried restarting several times and doesn't make any difference.

[RicardoFitbit]

Hi @AmyS19, welcome to the Community Forums! Sorry for the delay in responding your post.

Thanks for bringing this to our attention and for troubleshooting your device before posting. I'd like to share with you that our Support team informed me that they already provided you assistance to resolve this situation. That said, I recommend you to contact them back if you require further assistance or if you have any additional questions about the outcome of your case.

I'll be here if you need anything else.