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Versa 2 losing charge fast

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‎04-15-2020 12:27 - last edited on ‎05-02-2020 09:32 by Fitbit Moderator

‎04-15-2020 12:27 - last edited on ‎05-02-2020 09:32 by Fitbit Moderator

Hello,

 

I got my watch for Christmas 2019. So it’s still fairly new I would think. I a great days ago I could go 3 days without charging and maybe be in the 60-70% range. Now I seem to be losing 1%every 5-10 min. 

Is there something I can do about this?

 

 

Moderator edit: format

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‎05-02-2020 09:30

‎05-02-2020 09:30

Hi @SiouxNick, due to the recent events, I apologize for the delayed response. However, let me welcome you to our Fitbit Community.

 

I'd like to follow up and help you with your Versa 2 since the battery is draining fast.

 

Please try the tips that are listed in this help article in order to improve the battery life of your Versa 2. After this, monitor your watch for the next 24 hours and see if the issue gets fixed.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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