help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 2 lost exercise

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-18-2020 13:49 - last edited on ‎10-23-2020 13:58 by Fitbit Moderator

‎05-18-2020 13:49 - last edited on ‎10-23-2020 13:58 by Fitbit Moderator

Hello!

 

I haven't worn my watch for a bit so it was dead.  I charged battery & went for a two mile run.  It worked fine, showed my laps/time/steps etc.  I went into my phone about 30 minutes later to log lunch & it had restarted me... only showing 20 steps & no exercise for day.  I restarted it.  I am in the correct time zone. Is it just a fluke? Any advice? 

 

Moderator Edit: Clarified subject

 

Best Answer
Labels:
0 Votes
0 REPLIES 0