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Versa 2, no active exercise recorded

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‎03-19-2021 09:39 - last edited on ‎03-20-2021 18:05 by Moderator Alum

‎03-19-2021 09:39 - last edited on ‎03-20-2021 18:05 by Moderator Alum

I have had no active exercise since January 3rd!  I have shoveled, cleaned, washed walls, walked the dog and nothing shows.  Am I the only one with this problem and is there a solution?  I have installed and reinstalled the app.  I have restarted my versa 2.  Thanks

 

 


Moderator edit: subject updated for clarity

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‎03-20-2021 18:04

‎03-20-2021 18:04

Hi, thank you for sharing that you've been having trouble with your Versa 2 watch @SharonLC. 

 

Could you please provide a few extra details? Let me know if your watch is specifically not recording your activities/workouts or if the Versa 2 is not recording other data like steps, floors and other information.

 

Keep in mind that your smartwatch will only track automatically the following workouts: Walk, Run, Outdoor Bike, Elliptical, Sports, Aerobic Workout, Swimming. You can find some extra details in this article. 

 

Keep me posted. 

 

Davide | Italian and English Community Moderator, Fitbit


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