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Versa 2 not charging

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‎05-27-2021 09:18 - last edited on ‎12-25-2022 04:16 by Moderator Alum

‎05-27-2021 09:18 - last edited on ‎12-25-2022 04:16 by Moderator Alum

I have a versa 2 and it stopped working midday with battery life left. I have tried charging it, restarted it, tried cleaning it.  It will not charge but every now and then it will flash a low battery symbol with an exclamation point. Any ideas?

 

Moderator Edit: Clarified subject

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2 REPLIES 2

‎05-27-2021 09:38

‎05-27-2021 09:38

Sounds like a charger issue - Have a look at the suggestion posted here it may help isolate the issue better.

Author | ch, passion for improvement.

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‎05-28-2021 19:59

In response to Guy_

‎05-28-2021 19:59

Welcome to the Fitbit Community, @Bradford212. It's nice to see you around and thank you for your help, @Guy_.

 

@Bradford212 Thanks for the details shared in your post and for already trying to resolve the issue. I was able to see that you have already contacted our Support team regarding this, please continue working with them. I know they will be glad to help you out and provide a solution.

 

See you around.

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