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Versa 2 not getting notifications

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‎04-06-2020 12:21 - last edited on ‎04-09-2020 16:15 by

‎04-06-2020 12:21 - last edited on ‎04-09-2020 16:15 by

my versa 2 isn't getting phone calls or text messages.  I rest the device and nothing happens.  Anyone know what I can do. I have a galaxy 7  phone. Thanks

 

 

Moderator edit: subject for clarity

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‎04-09-2020 16:24

‎04-09-2020 16:24

Welcome to the Fitbit Community, @M_midget. I am sorry for the delayed response.

 

I have moved your post from the Windows 10 App board to the Versa Smartwatches board so we can keep our forums organized. 

 

I appreciate your participation in the Forums and sharing that your Versa 2 is not receiving call or text notifications. Thank you for your troubleshooting efforts and for providing the model of your phone. I recommend checking this help article where you can confirm the steps to set up notifications and find the troubleshooting instructions: How do I get notifications from my phone on my Fitbit device?

 

Let me know if the issue persists, I'll be around. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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