01-02-2024
16:22
- last edited on
01-05-2024
08:32
by
ManuFitbit
01-02-2024
16:22
- last edited on
01-05-2024
08:32
by
ManuFitbit
Hi my fitbit has stopped recording my sleep for a few weeks now. Tried doing a hard reset and it no longer even has the sleep app on the watch, how do i fix this? No guide seems to work
Moderator edit: clarified subject.
Answered! Go to the Best Answer.
01-03-2024
10:08
- last edited on
01-03-2024
13:06
by
ManuFitbit
01-03-2024
10:08
- last edited on
01-03-2024
13:06
by
ManuFitbit
Same problem. Versa 2 just stopped tracking sleep. Doesn't sych with ipad or android phone.
----
I did a hard reset and unpaired and re-paired bluetooth. Just as I'm ready to quit, data from two day ago appears. I don't know what is going on but it is frustrating. Ever since move toGoogle, fitbit has been unsteady in its performance. My problem is resolved. Probably not forever.
01-03-2024
10:08
- last edited on
01-03-2024
13:06
by
ManuFitbit
01-03-2024
10:08
- last edited on
01-03-2024
13:06
by
ManuFitbit
Same problem. Versa 2 just stopped tracking sleep. Doesn't sych with ipad or android phone.
----
I did a hard reset and unpaired and re-paired bluetooth. Just as I'm ready to quit, data from two day ago appears. I don't know what is going on but it is frustrating. Ever since move toGoogle, fitbit has been unsteady in its performance. My problem is resolved. Probably not forever.
01-05-2024 02:02
01-05-2024 02:02
I've been having the same issue since getting a new phone in November.
01-05-2024 08:24
01-05-2024 08:24
Welcome to the community @Lauren199501 @EmmaNorah @Ginalvsbnl
Thank you for taking the time to share the inquiry regarding this situation with your device, and for the attempts that you already tried in order to fix it.
Please take into consideration that there are a few scenarios where your Fitbit can stop to record sleep:
In addition, if you continue to experience the same difficulty, try to perform a restart following the steps listed here, this has been useful for other users experiencing something similar.
I would also recommend following all the instructions in this article to improve the accuracy of heart rate information: What factors can affect my heart-rate reading on my Fitbit device?
If you think that the situation has to be with difficulties to sync, please follow the tips listed in this article: Why won't my Fitbit device sync?
01-05-2024 09:39
01-05-2024 09:39
01-07-2024 08:13
01-07-2024 08:13
I tried all of what you have done too, im wondering if I need to buy a new fitbit or maybe buy a different brand of fitness tracker? So frustrating as I have looked after my fitbit versa 2 so well
01-07-2024 09:45
01-07-2024 09:45