09-27-2020
19:57
- last edited on
09-28-2020
07:14
by
JuanJoFitbit
09-27-2020
19:57
- last edited on
09-28-2020
07:14
by
JuanJoFitbit
I have not been able to sync my versa 2 for going on 3 days. Everything is turned on and seems fine. I logged out and re-logged in.. nothing.
I uninstalled the Fitbit app. Re logged in and still nothing.
Moderator edit: updated subject for clarity
09-28-2020 07:13
09-28-2020 07:13
Hi @K.Setting, welcome to our Fitbit Community! I'd like to follow up and help you with your Versa 2 since it hasn't been able to sync. By the way, thank you for trying to get this issue resolved before contacting our forums.
Please try the troubleshooting steps that are listed in this help article. This article contains steps that you already tried but you can skip them and proceed with the rest. After this, monitor your watch for the next 24 hours and see if the issue gets fixed.
Keep me posted on the outcome.
09-29-2020 03:15
09-29-2020 03:15
Thank you. I looked at the article you linked and began trying them, with no luck. I then deleted my versa 2 from the fitbit app and re-added it. I also restarted my fit bit. That seemed to fix the issue. I dont know why i didnt think to do that days ago.