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Thank you for visiting the Fitbit Community, @magicwand.
I'm sorry to hear about the difficulties you experienced with your Fitbit Versa 2. Thank you for the troubleshooting steps you've performed.
I would recommend visiting this article, open the menu "Why don't I see sleep stages today?" and follow the instructions.
Whether this doesn't work, the best way to get help for this problem is to chat with us online or give us a call. Please click here to get connected.
See you around.
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