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Versa 2 not tracking sleep

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‎11-12-2020 06:24 - last edited on ‎11-13-2020 14:22 by Fitbit Moderator

‎11-12-2020 06:24 - last edited on ‎11-13-2020 14:22 by Fitbit Moderator

My versa 2 is not recording  my sleep. It just stopped 5 days ago for  o apparent reason

 

Moderator Edit: Clarified subject

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‎11-13-2020 14:21

‎11-13-2020 14:21

Hi @Pjmont, welcome to the Community Forums.

 

Thanks for bringing this to our attention and for the details that were shared in your post. To fix this uncommon situation, please make sure that the Fitbit app and your phone's operating system are up to date. Then, please restart your Versa 2 and try wearing it on your non-dominant hand when you're going to sleep.

 

I'll be here if further assistance is needed.

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