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Versa 2 not tracking sleep!

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‎05-27-2021 22:39 - last edited on ‎12-25-2022 04:17 by Moderator Alum

‎05-27-2021 22:39 - last edited on ‎12-25-2022 04:17 by Moderator Alum

Hey everyone!

 

My versa 2 suddenly stopped tracking my sleep on Saturday night and hasn’t worked since!

 

‘Ve restarted my device, checked the settings, charged it and still nothing! I haven’t changed the tightness of the strap either.

 

Does anyone have any ideas on how to make it work again? 

Thank you 😊 

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4 REPLIES 4

‎05-27-2021 23:28

‎05-27-2021 23:28

Mines doing the same so I found an old post which said to make sure the heart rate monitor was switched on and to restart the watch. I did both and now my heart rate monitor isn't working at all, no green light at the back. 

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‎05-27-2021 23:42 - edited ‎05-27-2021 23:43

In response to Obsy

‎05-27-2021 23:42 - edited ‎05-27-2021 23:43

@Obsy So there is obviously a fault! I’ve had mine about 18 months and never had any real issues until recently.

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‎05-27-2021 23:44

In response to AMR1992

‎05-27-2021 23:44

Yes, it's really annoying me that I've followed their advice and it works less than before 😞

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‎05-28-2021 03:07

In response to Obsy

‎05-28-2021 03:07

Yes that’s very frustrating! I’ve never had issues with my Fitbit and I’ve had a few different ones over the years but I seem to be having lots of issues recently.

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