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Versa 2 not vibrating when receiving notifications

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‎08-14-2020 12:46 - last edited on ‎08-14-2020 21:59 by Fitbit Moderator

‎08-14-2020 12:46 - last edited on ‎08-14-2020 21:59 by Fitbit Moderator

My versa 2 and my wife’s versa won’t vibrate with notifications. Happens all of a sudden. 

 

Moderator Edit: Clarified subject

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3 REPLIES 3

‎08-14-2020 21:57 - last edited on ‎09-02-2025 10:06 by Fitbit Moderator

‎08-14-2020 21:57 - last edited on ‎09-02-2025 10:06 by Fitbit Moderator

Hi @brianmac25, welcome to the Community Forums! 

Thanks for bringing this to our attention. To better assist you with this and further investigate, can you please let me know if your device is not vibrating at all or only when you receive notifications? Is it vibrating when you setup an alarm? In the meantime I receive your answers, please restart your Versa 2 and let me know if the issue persists.

Looking forward to your reply. 

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‎08-15-2020 04:12

In response to RicardoFitbit

‎08-15-2020 04:12

Hi thank you for the response. I restarted the versa 2. The device does not vibrate when I set an alarm and the alarm triggers.

Brian
Sent from my iPhone
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‎08-16-2020 11:28

In response to RicardoFitbit

‎08-16-2020 11:28

@RicardoFitbit

 

thanks for your reply. I restarted the device, set an alarm, set the timer to countdown, and it still doesn’t vibrate. I also tried restarting my phone and resyncing the app to versa 2. 

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