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Versa 2 not waterproof

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‎01-29-2020 15:56 - last edited on ‎12-30-2022 10:22 by Moderator Alum

‎01-29-2020 15:56 - last edited on ‎12-30-2022 10:22 by Moderator Alum

My first time taking my Versa 2 for a swim, and a stream of bubbles came up between the glass screen and the body of the watch! Dead. 

 

I just ordered a Charge 3. We'll see if that is any better. Not happy 🙂 

 

 

Moderator edit: format

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‎01-29-2020 18:54

‎01-29-2020 18:54

Sorry to here this have you contacted Fitbit? Sounds like the glue was done improperly.

As for waterproof, their is no definition all electronic devices are considered water resistant to X feet, etc. 

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‎01-29-2020 19:16

In response to Rich_Laue

‎01-29-2020 19:16

No. I was under the impression water damage was not applicable to the warranty in all cases. 

 

It would be nice if they could! 

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‎01-29-2020 19:17

In response to JamoC

‎01-29-2020 19:17

And yeah "Water Resistant" is what I meant.

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‎01-29-2020 23:24

In response to JamoC

‎01-29-2020 23:24

If Fitbit States that the tracker is warrantied for a certain type of swimming then it is warranted. Your tea let even is able to auto detect swimming. 

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