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Versa 2 not working after reset

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‎10-17-2022 21:19 - last edited on ‎10-18-2022 08:33 by Fitbit Moderator

‎10-17-2022 21:19 - last edited on ‎10-18-2022 08:33 by Fitbit Moderator

Tried a reset on watch, said it didn’t work , this error told me to finish reset with a synch to app on phone, didn’t get that far now watch that was full charge will not do anything. No error no turning on , nothing.   What can I do?

 

 

Moderator edit: updated subject for clarity. 

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4 REPLIES 4

‎10-19-2022 07:13

‎10-19-2022 07:13

Factory reset or a reboot? Is the watch completely non-responsive? 

 

Versa 2 manual 

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‎10-19-2022 07:38 - last edited on ‎03-31-2024 10:16 by Fitbit Moderator

‎10-19-2022 07:38 - last edited on ‎03-31-2024 10:16 by Fitbit Moderator

Welcome to the Fitbit Community, @TCHRIST14. I'm sorry to hear that your Versa 2 stopped working after trying a reset.

Please try restarting your watch again in order to turn it on. Press the button for 10 seconds until you see Fitbit logo.

Thank you for your  advise @SunsetRunner.

 

Keep on visiting the forums. 

Andrea | Community Moderator, Fitbitp>

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Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂
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‎10-19-2022 08:04

In response to SunsetRunner

‎10-19-2022 08:04

The reset on the watch in settings. And watch is completely not responsive now.



Sent from my iPhone
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‎10-19-2022 08:05

In response to AndreaFitbit

‎10-19-2022 08:05

I have tried this and holding it even longer, was trying different times of holding for hours. Nothing will make the watch work. Completely non responsive.

Sent from my iPhone
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