Versa 2 pulse sensor stopped working after update

[Björn_N]

After updating to the latest firmware for my Versa2 the pulse sensor is no longer working. I can also on here see that many have experienced similar and worse problems, some even totally bricking their Versa. 
I have tried the recommended procedure to turn off the pulse metering, sync, turn it on, sync, then restart the versa2. The pulse sensor turns on and gives a pulse for a few minutes, then the indicated pulse  freezes and after another few minutes the number disappears. Even did a factory reset to no avail. NB this is a factory replacement for my previously failed Versa2. It started with a few green lines over the display, poor battery life, then overheating, eventually the whole display fell out…

While I like the product design, battery life, functionality, I find the quality disappointing. 
Time to try another brand after nearly 10 years of Fitbit ownership…

Moderator edit: updated subject for clarity. 

[AndreaFitbit]

Welcome to the Fitbit Community, @Björn_N. I'm sorry to hear that your Versa 2 pulse sensor is no longer working and thank you for mentioning the steps you have followed in order to correct this.

 Please see our heart-rate tracking troubleshooting steps.

I hope this information helps you get back on track. 

[Björn_N]

Just 2 more observation that possibly someone can find helpful...

1. The pulse meter stopped working after the firmware update: 35.72.1.23

2. The green leds for pulse metering on the Versa2 bottom (toward s skin) is completely off, no light.

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[EmJ0917]

I am having same issues. No green lights. Have tried all recommended steps down to complete factory reset and still not working..