Versa 2 screen blank

[Daiseyrun]

Charged Versa 2 last night went for walk screen is dead.  Won't display any activity on Versa 2 or iPhone.

What do I need to get this going bought 12/2019

Moderator edit: subject for clarity

[LiliyaFitbit · Accepted solution]

Welcome to the Fitbit Community, @Daiseyrun. 

I appreciate your participation in the Forums and sharing that your Fitbit Versa 2 screen is blank. Thank you for your efforts to resolve it, I appreciate the additional details and I am here to help. I understand that you charged your watch the night before, but since your watch has a black screen now, I recommend following the complete troubleshooting steps from this help article: Why isn't my Fitbit device's battery charging?

If the screen starts working, you can find the troubleshooting instructions to resolve the syncing issue in this help article: Why won't my Fitbit device sync?

Keep me posted on the outcome. 

[Daiseyrun]

Thanks. I am back up and running.

[LiliyaFitbit]

Hi @Daiseyrun, thank you for your reply.

I am glad to hear you're back up and running. Thank you for your time and feedback.

In case you have some spare time, I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members.

Enjoy the Fitbit experience. Keep on visiting the forums!

[AndyMurkle]

worked for me. Thanks