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Versa 2 screen came off

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‎07-18-2021 13:08 - last edited on ‎07-19-2021 20:04 by

‎07-18-2021 13:08 - last edited on ‎07-19-2021 20:04 by

I hav owned my Versa 2 , a bit over a year. In brand new condition.  Last night, I looked down and face hanging.  Attached by wiring on bottom.  Still working (sort of) - never was damaged n anyway. How do I fix it?  Or does these products crap out over a year? As I have been reading,  

 

 

Moderator edit: subject for clarity and format

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‎07-18-2021 14:31

‎07-18-2021 14:31

This has just happened to me in the last half hour! It hasn't been banged - I was just sat on the settee!

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‎07-19-2021 20:02

In response to PeteBlack

‎07-19-2021 20:02

Welcome to the Fitbit Community, @SunshineFlowers and @PeteBlack.

 

@SunshineFlowers Thanks for the details shared in your post. I appreciate your efforts and understand your concern. I was able to see that you have already contacted our Support team regarding this and that they were able to assist you. Thank you for your time and efforts.

 

@PeteBlack I am sorry that you are going through the same situation, I understand how you are feeling. I was able to see that you have already contacted our Support team, please continue working with them. I know they will be glad to help you out and provide a solution.

 

See you around.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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