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Versa 2 screen came off

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‎06-16-2022 10:09 - last edited on ‎06-16-2022 12:26 by Fitbit Moderator

‎06-16-2022 10:09 - last edited on ‎06-16-2022 12:26 by Fitbit Moderator

The clock face keeps popping open and won’t snap back to secure position.

 

Moderator Edit: Clarified subject

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‎06-16-2022 12:27 - edited ‎11-16-2023 02:56

‎06-16-2022 12:27 - edited ‎11-16-2023 02:56

Hi there, @Karenbranch. Welcome to the Community Forums. I'm sorry to hear about your Versa 2's screen. 

Please note when a tracker suffers damage while under warranty, you can contact Customer Support. Discounts and replacements depend on tracker model and other factors.

I'm sorry for the trouble you had while trying to contact our team. Though, please note the best way to get help for this problem is to chat with us online again or give us a call. Click here to get connected.

See you around! 

Maria | Community Moderator, Fitbit


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