Versa 2 screen corrupted

[Katliz1960]

The screen is flickering black and white constantly. In between flickering the screen is very dim.

Tried restarting, rebooting, brightness. Everything on the forum that has helped others but not changing anything.

What’s 

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hi there, @Katliz1960. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out. 

To better assist you, please make sure you've restarted your Fitbit device as suggested here How do I restart my Fitbit device?. If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

[Katliz1960]

I’ve done everything that you suggested, nothing changed. What do I do?

[MarreFitbit]

@Katliz1960 Thanks for following the tips and recommendations I've provided above.

I've created a case to get you in contact with our Support Team about this. They will be able to work with you and review your options. Please keep a lookout in your inbox to the email address associated with this Fitbit account. Someone will be in contact with you soon!

[Katliz1960]

I have done everything mentioned an still the same.
Sent from my iPad