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Versa 2 screen gone black

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‎07-26-2020 10:23 - last edited on ‎07-27-2020 14:46 by

‎07-26-2020 10:23 - last edited on ‎07-27-2020 14:46 by

My screen has gone black all of a sudden for no reason. I cannot see anything on the screen at all. The watch talks to my phone and my phone talks to the watch. The watch also logs everything and syncs with my phone. I have tried a reset etc. but nothing works, it also still charges etc. Please help, thank you 

 

 

Moderator edit: subject for clarity

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‎07-27-2020 14:45

‎07-27-2020 14:45

Welcome to the Fitbit Community, @Georgiacg23.

 

I appreciate your participation in the Forums and sharing that the screen on your Versa 2 has gone black. Thanks for trying to resolve this, I appreciate the additional details and I am here to assist you. Upon checking with our Support team, I was told that you have already contacted them and that they were able to help you. Thank you for your time and efforts.


Let me know if you have any questions.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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