Versa 2 screen has stopped working

[BeeJayUU]

Hi

My screen has stopped working for no reason this morning, I have charged it, tried to sync it, restarted it and have tried to change the face to a fitbit developed face, I have disconnected from bluetooth and reconnected but no joy.

 

[EstuardoFitbit]

Hello @BeeJayUU, welcome to the Fitbit community, all your efforts so far are truly appreciated!

I am very sorry for this inconvenience. To find a quick and effective solution, I ask that you complete this form. With this information, our team will be able to provide you with the best possible assistance.

Once you have submitted the form, please let me know that you have completed it to keep you informed about the progress of your case.

[BeeJayUU]

Completed form thanks 

[EstuardoFitbit]

That's amazing @BeeJayUU!

One of my colleagues from the Customer Support team will contact you as soon as possible.

Have a great night!