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Versa 2 screen is acting odd

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‎09-23-2022 13:16 - last edited on ‎09-24-2022 08:37 by Fitbit Moderator

‎09-23-2022 13:16 - last edited on ‎09-24-2022 08:37 by Fitbit Moderator

On my Fitbit Versa 2 when I scroll left blue numbers from 0-9 appear and they won’t leave. Suggestions?

 

Moderator Edit: Clarified subject

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‎09-24-2022 08:38 - edited ‎03-15-2024 06:18

In response to Guy_

‎09-24-2022 08:38 - edited ‎03-15-2024 06:18

Hello there, @Dbyrnes123. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 2.

As @Guy_ has suggested, please restart your Fitbit device as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎09-23-2022 20:43

‎09-23-2022 20:43

Hi @Dbyrnes123 - try restarting the watch using the button (hold for 10 seconds till it vibrates and the logo appears) in case it's just a temporary corruption.

Author | ch, passion for improvement.

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‎09-24-2022 08:38 - edited ‎03-15-2024 06:18

In response to Guy_

‎09-24-2022 08:38 - edited ‎03-15-2024 06:18

Hello there, @Dbyrnes123. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 2.

As @Guy_ has suggested, please restart your Fitbit device as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes