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Versa 2 screen is acting odd

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‎09-25-2022 12:14 - last edited on ‎09-26-2022 14:16 by Fitbit Moderator

‎09-25-2022 12:14 - last edited on ‎09-26-2022 14:16 by Fitbit Moderator

I did the update the other day and since then I cannot scroll between screens or cancel calls on the screen. And the Lock Screen comes on and goes crazy, locking the device. I have restarted the device twice and don’t know what else to do?

 

 

Moderator Edit: Clarified subject

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‎09-26-2022 14:19

‎09-26-2022 14:19

Hi there, @Lizcriss. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out. I understand where your concern is coming from. 

 

I've seen you contacted our Support Team before posting here and they've already assisted you. If the steps they've provided you didn't help, please feel free to contact our team back for further assistance.

 

See you around. 

Maria | Community Moderator, Fitbit


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