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Versa 2 screen is unresponsive

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‎06-27-2023 02:40 - last edited on ‎06-27-2023 04:05 by Fitbit Moderator

‎06-27-2023 02:40 - last edited on ‎06-27-2023 04:05 by Fitbit Moderator

Versa 2 stuck on output screen and not responding to taps or pressing button

Moderator Edit: Clarified subject

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‎06-27-2023 04:06

‎06-27-2023 04:06

Hi there, @Bajan332. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Versa 2. 

Please restart your Versa 2 as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


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‎06-28-2023 09:58

In response to MarreFitbit

‎06-28-2023 09:58

Still didn't fix the problem. 

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