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Versa 2 screen not working

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‎04-20-2021 07:08

‎04-20-2021 07:08

A few days ago my Versa 2 stopped responding to taps and swipes. I restarted it, but it was still not responding. Today the screen looks like a fuzzy TV screen. I tried restarting it again, and there's no improvement. Are there other suggestions, or do I need a new watch?

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‎04-20-2021 14:57

‎04-20-2021 14:57

Welcome to the Fitbit Community, @goxford73.

 

Thank you for the information provided and for trying to resolve the issue with your Fitbit Versa 2 before contacting us.

 

The best way to get help for this problem is to chat with us online or give us a call. Please click here to get connected.

 

See you around.

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