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Versa 2 screen pixilated

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‎04-20-2022 14:16 - last edited on ‎04-21-2022 13:23 by Fitbit Moderator

‎04-20-2022 14:16 - last edited on ‎04-21-2022 13:23 by Fitbit Moderator

First versa 2 blank screen can't see anything contacted customer support  great help sent out a replacement  2 months later replacement same problem told by customer support you've had a replacement already nothing we can do will never purchase  another item  again

 

Moderator Edit: Clarified subject

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‎04-21-2022 13:23 - edited ‎12-31-2023 07:58

‎04-21-2022 13:23 - edited ‎12-31-2023 07:58

Hi there, @Keith19731937. Welcome to the Community Forums. We‘re taking into consideration your comments and sentiments with regards to our products and services.

Please note that our limited warranty provides repair or replacement of products that have a defect while still in the warranty period. Your device is out of the warranty period, and therefore is not eligible for repair or replacement.

For more information about our warranty, see fitbit.com/legal/returns-and-warranty.

If you have any further questions or concerns regarding the outcome of your case, please feel free to reach out to our Support Team once again so they can clarify any doubt.

Thanks for your understanding. 

Maria | Community Moderator, Fitbit


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‎04-21-2022 13:23 - edited ‎12-31-2023 07:58

‎04-21-2022 13:23 - edited ‎12-31-2023 07:58

Hi there, @Keith19731937. Welcome to the Community Forums. We‘re taking into consideration your comments and sentiments with regards to our products and services.

Please note that our limited warranty provides repair or replacement of products that have a defect while still in the warranty period. Your device is out of the warranty period, and therefore is not eligible for repair or replacement.

For more information about our warranty, see fitbit.com/legal/returns-and-warranty.

If you have any further questions or concerns regarding the outcome of your case, please feel free to reach out to our Support Team once again so they can clarify any doubt.

Thanks for your understanding. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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