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Versa 2 screen unresponsive to touch

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I am unable to toggle through my screen. I cannot swipe the screen to go to other applications. 

I have done all the troubleshooting suggestions and still nothing. 

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Hi @Trinaja. Welcome to the community forums.

Thank you for providing the details regarding this difficulty with your Versa 2. Thank you for trying to fix it on your own.

Please, confirm that you have restarted the device as indicated here: How do I restart my Fitbit device?

Try to change the clockface one more time following the steps listed in the article: How do I change the clock face on my Fitbit device?. If by any case you are using a third-party clock face, switch to a Fitbit clock face and try the troubleshooting again.

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I have done all the above and the screen remains the same.
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