Versa 2 screen with lines

[Eryka_m]

This morning when I woke up the fitbit I have had for just over a year, has little lines all across the screen and looks almost like a fuzzy television station. I restarted it, as well as making sure everything was up to date. I have seen this issue talked about on quite a few other forums.  Not sure what I'm supposed to do. 

Moderator edit: subject for clarity 

[LiliyaFitbit]

Welcome to the Fitbit Community, @Eryka_m.

Thanks for the details shared in your post and for already trying to resolve the issue. Since you've tried doing a restart, I recommend changing a clock face: How do I change the clock face on my Fitbit device?

I'll be around if you need further help.

[Eryka_m]

I also changed the clock face. After I made sure it was all updated I took the watch off and have been letting it just sit. When I took a look at it today the screen was extremely more fuzzy and dim. 

[LiliyaFitbit]

Thank you for your reply, @Eryka_m. 

I appreciate your efforts and the additional details. The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected. 

I'll be around.