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Versa 2 screen won't respond

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‎09-06-2020 18:08 - last edited on ‎09-07-2020 06:52 by Fitbit Moderator

‎09-06-2020 18:08 - last edited on ‎09-07-2020 06:52 by Fitbit Moderator

My versa 2 screen won’t respond. I have restarted it numerous times and switched to a Fitbit clock. Can’t get to the shutdown screen. Help. 

 

Moderator Edit: Clarified subject

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‎09-07-2020 06:55 - edited ‎06-12-2024 05:19

‎09-07-2020 06:55 - edited ‎06-12-2024 05:19

Hi there @cpmccoy, thanks for stopping by in the Community Forums. Thanks for the details provided in your post about your Versa 2's screen that has stopped responding. I appreciate you've taken the time to try fixing it. 

I've seen that you got in touch with our Support Team after posting here and they helped you with this situation. 

Please don't hesitate to let us know if there's anything else we may do for you in the near future. Have a nice day! 

Maria | Community Moderator, Fitbit


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