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Versa 2 screen won’t turn on

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‎07-05-2021 18:10 - last edited on ‎07-06-2021 06:22 by Fitbit Moderator

‎07-05-2021 18:10 - last edited on ‎07-06-2021 06:22 by Fitbit Moderator

My Versa will not come on. The battery is charged, its clean and has been updated. I’ve only had it since December! I’ve tried restarting and resetting but the screen remains blank.

 

 

Moderator edit: updated subject for clarity

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‎07-06-2021 06:22

‎07-06-2021 06:22

@Nanarunner Welcome to our Fitbit Community. Regarding the blank screen issue that your Versa 2 has experienced, I appreciate the time spent trying to get it resolved before contacting our forums.

 

I noticed that you got in touch with our Support team and they assisted you via chat. Please reply to the last email they sent you and they'll be happy to follow up and assist you accordingly.

 

See you around.

JuanJo | Community Moderator

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