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Versa 2 sensor lights and notifications issues

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‎07-12-2021 05:23 - last edited on ‎07-12-2021 06:08 by Fitbit Moderator

‎07-12-2021 05:23 - last edited on ‎07-12-2021 06:08 by Fitbit Moderator

My heart rate lights don’t work. I’ve removed Versa from app, removed app from phone, reset versa and restored the watch to factory settings. I’ve cleaned the back of watch, cleaned my arm and lights still don’t flash. Also doesn’t receive calls or notifications.

 

 

Moderator edit: updated subject for clarity

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‎07-12-2021 06:06

‎07-12-2021 06:06

@GogoGranny It's great to see you in our Fitbit Community. Regarding the sensor lights and notifications issues that your Versa 2 has experienced, I appreciate the time spent trying to get them resolved before contacting our forums.

 

Since the issues persist, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected and our Support team will be happy to follow up and assist you accordingly.

 

See you around.

JuanJo | Community Moderator

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