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Versa 2 showing the wrong time

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‎07-08-2021 14:10 - last edited on ‎07-08-2021 15:05 by Fitbit Moderator

‎07-08-2021 14:10 - last edited on ‎07-08-2021 15:05 by Fitbit Moderator

The time is wrong on my Fitbit - how do I get it fixed?

 

 

Moderator Edit: Clarified subject

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‎07-09-2021 04:50 - edited ‎07-12-2024 08:42

In response to Guy_

‎07-09-2021 04:50 - edited ‎07-12-2024 08:42

Hi there, @JoMcFarlane. Welcome on board. Thanks for the details provided in your post. 

Please follow @Guy_'s suggestion. Also, please make sure to take a look at my post above. 

Hope that does the trick for you. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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6 REPLIES 6

‎07-08-2021 14:12

‎07-08-2021 14:12

Is it off by a few minutes, or hours?

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‎07-08-2021 14:49

In response to Den_in_USA

‎07-08-2021 14:49

Hi there, @janpierce. Welcome to the Community Forums. 

 

Keep in mind that your Versa 2 may show an incorrect time if it hasn't synced or has been unpaired from your Fitbit account. Your Fitbit grabs the time of the device you're syncing with. To make sure your watch has recently synced, go to your Fitbit account, tap the Today tab > your profile picture > your device image.

 

If by any chance you are running into syncing issues, see Why won't my Fitbit device sync?

 

I've moved your post to the Other Versa Smartwatches board for organization purposes.

 

Hope that helps.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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‎07-08-2021 19:58

In response to Den_in_USA

‎07-08-2021 19:58

Mine is out by 1 h exactly

 

 

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‎07-09-2021 00:33

In response to JoMcFarlane

‎07-09-2021 00:33

@JoMcFarlane In the Fitbit App, click on the profile photo and then App setting and make sure the Automatic time zone is enabled, then resync the watch.

Author | ch, passion for improvement.

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‎07-09-2021 04:50 - edited ‎07-12-2024 08:42

In response to Guy_

‎07-09-2021 04:50 - edited ‎07-12-2024 08:42

Hi there, @JoMcFarlane. Welcome on board. Thanks for the details provided in your post. 

Please follow @Guy_'s suggestion. Also, please make sure to take a look at my post above. 

Hope that does the trick for you. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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‎10-17-2022 19:09

In response to MarreFitbit

‎10-17-2022 19:09

How do i do it?

 

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