Versa 2 shut down

[DebVil23]

I charged my Versa 2 last night and it was fine up until around noon today. Then it shut down and won’t turn on. The App can’t detect it

[TCM412]

Mine did the same thing at 8:00om EST

[DebVil23]

It’s crazy. I finally got it to restart but the battery is completely dead. It was 100% last night and it usually lasts about 7 days


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[Kellbell22]

Did you do anything special to get it to start? Mine was fine too. Charge it Sunday night and all of a sudden Monday it goes on the fritz that ends in a black screen (like it’s off) except randomly a battery with a red exclamation mark. 

It’s a little strange that several of us are having the same issue with the same device at the same time. 

[Mike.e50]

Mine wasn’t syncing so just did the restart,hold button for 10 seconds or until icon appears,and it seems okay now,hope this helps 

[DebVil23]

I got it to restart after recharging it thanks. Battery was completely even though it was at 100% the night before. It usually stays charged for about 7 days. Not sure what happened but it’s good now thanks
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[SunsetRunner]

Very strange indeed cuz my Fitbit 2 did the same thing but won't get off the green screen in a faded green color and it will not reboot or factory reset .

[Levina]

I'm having the same issue. My screen is black 12 hours now.

[terpo]

Woke up around 3am and mine was suddenly off. Was charged when I went to bed. Green flashing light on the back is still going. Tried putting it back on the charger...nothing. Long pressed the button...nothing.

[DebVil23]

Mine is finally back up and it’s holding its charge again. No idea what happened

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[DebVil23]

I just plugged it back in when I got home and it showed it was at 1% charged. It’s working fine now. I’m thinking there might have been some update that was pushed out that drained the batteries. Can’t think why else anyone else had the same problem 

[Kellbell22]

That’s good to know. I’ve seen other people do this and get it to start working again. I’ve plugged it in 3-4 times now with no results. I’ll keep trying. 

[Imapepper2]

I charged mine yesterday and today I looked at it and the battery was almost dead. I put it on the charger and got it back up. Then just a little bit ago I looked at it and the screen was black. I put it on the charger and shortly after the logo came on the screen and it started charging. My fully charged watch usually lasts a little over 3 days. It’s never done this before. Hopefully it will hold the charge tonight. 

[Dreamer62697]

I have tried that and mine keeps shutting down after a couple of hours. Trying to find an update ot something as that is usually the case but nothing. 

[domon1kinne5555]

Same with my versa2.  I went and and purchased Vera 4 to replace and it does less things than 2. Ie, no calendar, can't even get text (none of the plaforms) when call working.   Thinking I may give up on Fitbit and go to different platform.