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Versa 2 stopped receiving notifications from my Android phone

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‎08-28-2021 17:37 - last edited on ‎08-29-2021 10:58 by

‎08-28-2021 17:37 - last edited on ‎08-29-2021 10:58 by

My versa 2 has stopped displaying my mesaages frm my phone (andriod) i have removed the app n reinstalled and still NO nessages. Everythin else works n the device is only a month old. 

 

 

Moderator edit: subject for clarity 

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‎08-29-2021 11:00 - last edited on ‎03-12-2024 08:57 by Fitbit Moderator

‎08-29-2021 11:00 - last edited on ‎03-12-2024 08:57 by Fitbit Moderator

Welcome to the Fitbit Community, @FoxMichelle.

Thanks for the details shared in your post and for already trying to resolve the issue. I understand how you are feeling about this situation. Sometimes a missing requirement is the cause and I recommend confirming if your Fitbit app is updated to the latest version as updates come with new features and bug fixes: How do I update the Fitbit app? You can find our complete troubleshooting instructions in Why are notifications delayed or missing?

Hope this helps.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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