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Versa 2 stopped receiving notifications

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-23-2021 09:00 - last edited on ‎10-23-2021 11:12 by Fitbit Moderator

‎10-23-2021 09:00 - last edited on ‎10-23-2021 11:12 by Fitbit Moderator

My Fitbit versa 2 is not receiving notifications. Pop  up this:  “Notification service is not running. A phone restart is required to re-enable notifications on your tracker”

 

I restarted several times, without function properly

 

 

Moderator edit: updated subject for clarity

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‎10-23-2021 11:11 - last edited on ‎08-23-2024 04:05 by Fitbit Moderator

‎10-23-2021 11:11 - last edited on ‎08-23-2024 04:05 by Fitbit Moderator

@Mariaeugenia25 Welcome to our Fitbit Community. Regarding the notifications issue that your Versa 2 has experienced, I appreciate the time spent trying to get it resolved before contacting our forums.

I'd like you to try the troubleshooting steps that are listed in this help article. This article contains steps that you already tried but you can skip them and proceed with the rest.

After this, monitor your watch and see if the issue gets fixed.

Hope this helps.

JuanJo | Community Moderator

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