help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 2 stopped tracking all my data

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-02-2022 00:35 - last edited on ‎06-03-2022 08:13 by Fitbit Moderator

‎06-02-2022 00:35 - last edited on ‎06-03-2022 08:13 by Fitbit Moderator

Hi 

my versa 2 has suddenly stopped recording all my data. I have restarted it and reset to factory setting but nothing works? 

 

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
2 REPLIES 2

‎06-02-2022 01:46

‎06-02-2022 01:46

I’m having exactly the same issues. I’ve tried everything! It’s very frustrating. 

Best Answer
0 Votes

‎06-03-2022 08:15 - edited ‎11-14-2023 09:02

In response to McChoonz

‎06-03-2022 08:15 - edited ‎11-14-2023 09:02

Hi there, @Pablo2022 @McChoonz. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 smartwatches before reaching out. I understand how you both must be feeling. 

Since you've exhausted all troubleshooting steps we could've provided here in the forums, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

We hope your issue is solved soon. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes